COVID Policy

PLEASE DO NOT COME TO ONE OF OUR GARDENS if you should be self-isolating, e.g. because you or a member of your household have COVID-19 symptoms, or you have been advised that you have been in contact with a person who has tested positive for COVID-19.  

If you are at higher risk from Coronavirus (including people aged over 70, people who are pregnant and people with an underlying medical condition), YOU ARE WELCOME, but you should take extra care to strictly follow physical distancing guidance.

Tools and equipment sharing

The sharing of tools, equipment, gloves etc. will be strongly discouraged due to the risk of transmission of COVID-19.  All necessary equipment will be provided and any onsite tools will be disinfected after each use.

Food and drink

Participants are asked to bring their own (labelled) water bottle, we will have a supply from which to refill. Individual packed lunches will be provided for children and all waste will be removed at the end of each day.

Physical distancing

Compliance with physical distancing of minimum 1 metre will be enforced wherever possible.  There is a supply of disposable masks on site in case distancing is not possible. We will be limiting the number of people within the site at any one time and creating a one way system for drop-off and pick-up.

Hand hygiene

Visitors to the site must not forget the importance of handwashing before leaving home to travel to the site, and handwashing as soon as they return home. Handwashing/sanitising facilities are also available on site, but we are not able to provide hot water.

Cleaning and sanitising

Our community food growers will be regularly cleaning and sanitising any communal or frequently used areas e.g. taps and gates. The risk of transmission of COVID-19 at communal areas such as taps and gates will be highlighted via adequate signage.

Our compost toilet will be regularly sanitised.

Travel to site

We encourage you to travel to the site via active travel methods such as walking or cycling, or in your own car and only with members of your own household.   We advise you to think carefully before using public transport for travel to the site.


Wearing a mask is mandatory inside polytunnels and sheds if multiple people are working together. Air vents will be opened to maximise air flow where possible. Participants must not congregate in a polytunnel, greenhouse or other onsite indoor space, except the Bell Tent which will be vented at the sides at all times.

Disabled people and children and young people

We want the garden to be available to as many people as possible during this difficult time.  If you have any access requirements or need any assistance, please contact us.

What to do if you develop symptoms:

If you have any of these 3 coronavirus (COVID-19) symptoms, even if mild, please DO NOT RETURN TO THE GARDEN. Inform our team immediately and get a polymerase chain reaction (PCR) test as soon as possible:

  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed

You can order a PCR test kit to be sent to your home or book an appointment at a walk-in or drive-through test site.

If you have symptoms, you and everyone you live with must immediately self-isolate. Do not leave home until you get your test results, except to post a test kit or for a PCR test appointment.

You should also stay at home, inform our team and get a PCR test if:

  • you’ve been in contact with someone who’s tested positive
  • you’ve been asked to get a test by a local council or someone from NHS Test and Trace
  • a GP or other health professional has asked you to get a test
  • you’ve been asked to get a test to confirm a positive result
  • you’ve received an unclear result and were told to get a second test
  • you need to get a test for someone you live with who has symptoms

Getting a rapid lateral flow test if you have no symptoms

If you have no symptoms and are not eligible for a PCR test for other reasons, you can order rapid lateral flow tests to be sent to your home.

If you’re not sure about different test types, you can find out which COVID-19 test you should get.

Get tested as soon as possible if you have symptoms

Book a visit to a test site to have the test today. Test sites are open 7 days a week. Order a home test kit if you cannot get to a test site.

You need to get the test done in the first 8 days of having symptoms.

On days 1 to 7, you can get tested at a site or at home. If you’re ordering a home test kit on day 7, do it by 3pm.

On day 8, you need to go to a test site – it’s too late to order a home test kit.

Order or book a test by phone

If you have problems or cannot use the online service, call 119.

Lines are open 7am to 11pm.

If no tests are available online, do not call helplines to get a test. No extra tests are available through the helplines.